Privacy Policy

1. Introduction

At Exosphere, a platform owned and operated by Mathrithms Technologies Pvt Ltd, we are committed to protecting the privacy and confidentiality of our users and clients. This Privacy Policy outlines what data we collect, how we use it, and the rights you have over your data. By using our services, you agree to the terms described here.

2. Information We Collect

We collect technical and business information from users who interact with our platform.

User Data: We may collect the following:

  • Contact details (e.g., name, email)
  • Job metadata and workflow configurations
  • API usage logs and system interaction history
  • Billing and account preferences

Client Data: If you’re a paying customer or enterprise user, we also collect:

  • Company name and authorized contact information
  • Cloud infrastructure configurations, if shared with us
  • Deployment and performance preferences for workload optimization

3. Use of Information

We use your data to:

  • Deliver, optimize, and troubleshoot our orchestration services
  • Recommend workload improvements and SLA-based tuning
  • Enable integrations with external tools like S3, GitHub, or Compute Backends
  • Contact you about updates, system incidents, or service-related notices

4. Data Security

We host all user and job data on secure cloud infrastructure with:

  • Data encryption at rest and in transit
  • Role-based access control and audit logging
  • Regular security patches and vulnerability scans

5. Data Sharing and Access

Your data is shared only under the following conditions:

  • With trusted cloud vendors and processors under strict NDAs
  • With internal team members for support, optimization, or debugging
  • When required by law or valid legal request

We do not sell or rent your data to third parties. Data shared for SLA fulfillment or optimization is anonymized where possible.

6. Data Retention

We retain user and job data for 12 months from the date of last activity unless otherwise required for support, billing, or legal compliance. You can request earlier deletion by contacting us.

7. Cookies and Tracking

Exosphere uses cookies only to maintain login sessions and authentication tokens. We do not use tracking for advertising. Anonymous analytics may be used to improve user experience and performance.

8. Data Deletion

You can request deletion of your data at any time by emailing hello@exosphere.dev. We will process such requests within a reasonable timeframe and confirm once the deletion is complete.

9. Updates to This Policy

We may update this Privacy Policy periodically. If changes are significant, we will notify you via email or platform notification. We encourage you to review this policy occasionally to stay informed.

10. Contact

For privacy-related inquiries, data access requests, or general questions, contact us at:

Email: hello@exosphere.dev

Phone: +91-8474985454

Address: B-1/32 Adarsh Gram Vasudev Residency, Dehradun Road Behind Andhra Bank, Adarsh Gram, Rishikesh, Uttarakhand (249201), India

11. Legal Information

Exosphere is a product of Mathrithms Technologies Pvt Ltd

CIN: U72900UR2022PTC013816

GSTIN: 05AAPCM6346R1ZL